FAQ

Frequently asked questions

Find quick, clear answers about joining Pandora Active, participating in challenges, and making the most of your experience.

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Who can participate in the Sport Challenge?

All SEMEA Cluster employees with permanent, fixed-term or internship contracts can participate, as long as they are actively employed or on maternity leave and not serving a notice period.

Participation is voluntary.

How do I register?

Enrollment must be completed starting from 01/07/2026 by accessing the dedicated Sport Challenge portal: https://sportactive.fit/.

The deadline for registration is 31/07/2026.

There are 3 registration options:

  • Team registration by the team captain. The captain registers himself/herself and the team members. Each team member will receive an email invitation, which must be accepted by completing their own registration.
  • Individual registration with a request to join an existing team.
  • Individual registration without indicating a team. In this case, the participant may later request to join an existing team, receive an invitation to join an existing team, or be assigned by the Core Project Team to an existing team.

How many teams can I join?

Each participant can join only one team.

How many people can be in a team?

Each team must have between 6 and 8 members. Diversity across countries, functions and locations is encouraged and rewarded with bonus points.

What happens if a team member leaves the company during the Challenge?

The participant will be excluded from the competition and prizes but the points (bonuses and penalties) earned up to that moment will still count for the team.

What should the team captain do if he/she has already registered the team but want to add or replace a team member?

If the team has not reached the maximum limit of 8 participants, or if a vacancy arises following the termination of the employment or internship of a team member, it will be possible to add another Pandorian to the team throughout the duration of the Sport Challenge.

What should someone do if they registered with one team but wants to switch to another?

By August 31st both team captains must send an email to anluc@pandora.net requesting to change team.

Can an employee/intern hired after the end of July register for the Sport Challenge?

Yes, new hires can register during the Sport Challenge by joining an existing team.

Please refer to 2) for the registration process.

Which sports activities are valid?

Eligible activities are listed in Annex A of the rules.

How are points calculated?

Each activity earns points according to Annex B. Bonus points are awarded for special activities and penalties apply for incorrect or incomplete entries.

What are the prizes?

The top 3 teams will receive vouchers/welfare credits worth:

  • 🥇 €500 per person for 1st place
  • 🥈 €350 per person for 2nd place
  • 🥉 €200 per person for 3rd place

Prizes are subject to local taxation.

If a participant joins the Sport Challenge after the start date, any prize due will be proportionally adjusted based on the number of days of actual registration.

To be eligible to receive a prize, the employment relationship with Pandora must still be in effect at the time of prize allocation and neither party must have expressed the intention to terminate the employment contract. If disciplinary proceedings are underway against a winning employee at the date of prize distribution, the employee will be excluded from receiving the prize.

Who assigns points and manages the Challenge?

The Core Project Team, composed of HR members, verifies activities and assigns points. They may also modify the rules at any time to ensure fair competition.

What happens in the event of a tie?

The following criteria will be considered:

  • Number of different sports practiced
  • Number of days with recorded activities

How is personal data handled?

Personal data (name, email, activities, photos) is processed by Pandora in compliance with privacy regulations. Data will be deleted within 60 days after the prizes are awarded.

How do I submit my sport activities?

Each participant will be responsible for recording their own sports activities (including those that give entitlement to extra points), using the dedicated functionality available on the Sport Challenge portal. The methods for tracking activities will be detailed in Annex C “SEMEA Sport Challenge-Pandora Active 2026-Activity Tracking”, which will be published prior to the start of the Sport Challenge.

What is the valid period for activities?

Only activities performed between September 15 and November 1st 2026 are valid.

How many activities can I submit per day?

Each participant may record multiple sports activities per day, provided that at least 2 hours elapse between the end of the previous activity and the start of the next one.

Is photo evidence required?

Yes, 1–5 photos are mandatory for each activity.

What must the photos show?

  • You performing the sport activity
  • Timestamp and location
  • Consent from others appearing in the photo

How can I show timestamp and location?

Examples include:

  • Screenshots from your phone’s gallery with metadata
  • Apps that overlay date/time/GPS on the photo
  • Maps or geotag screenshots linked to the image
  • Other

Can I earn bonus points?

Yes, but each bonus must be supported by specific photo evidence. Examples include:

  • Teammates or Pandora colleagues in the photo
  • Social media screenshots
  • Weather conditions
  • Podium or race certificates
  • Health app screenshots
  • Full pink outfit (Pandora Lover Bonus)

Q11. What happens if I assign points incorrectly?

Incorrect self-assignment or missing documentation results in a penalty for your team.

When does the Sport Challenge start and end?

The Sport Challenge starts at 00:01 on 15 September 2026 and ends at 24:00 on 1 November 2026.

Do I need to be part of a team to participate?

Yes. Every registered participant must belong to one team.

Does every team need a name?

Yes. Every team must have a name. After evaluation and voting by the Core Project Team, the team with the most innovative name will receive extra points.

Who is the team captain and what do they do?

Each team chooses a captain. The captain registers the team, invites members and accepts requests to join from individual participants until the maximum team size is reached.

How is the total score of a team calculated?

The total team score is the sum of the points earned by all team members, minus any penalties.

What are Mini Challenges?

Mini Challenges are opportunities to earn extra points. Some points may be self-assigned by participants, while others are awarded by the Core Project Team after specific activities are completed and/or participation thresholds are reached.

What happens if conduct does not comply with the rules?

Conduct that is inconsistent with the rules or the purpose of the Sport Challenge may result in exclusion of the participant and/or the whole team, at the discretion of the Core Project Team. Depending on the seriousness of the verified misconduct, disciplinary consequences may also apply.

How can I exercise my rights regarding personal data?

You may request access to, correction or deletion of your personal data, limitation of or objection to processing, and data portability where technically feasible. Send your request to comunicazione.hr@pandora.net.

Who can access my personal data?

Personal data may be accessed by employees of the Data Controller and, in particular, by the Core Project Team to verify sports activities and award prizes. It may also be shared with other companies in the Pandora Group for internal communications about the Sport Challenge.

Can I share photos or information about other participants?

Before sharing photos or other personal data relating to other participants on external channels, including social media, obtain their prior consent. This recommendation also applies to members of your own team.

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